Consumer Cases

Can I make a claim related to motor accidents in a consumer forum? My father died in an accident due to reckless driving of the car.  He hired that car to travel from our home to Chennai. When the vehicle reached XX the driver stopped the car at the restaurant and...

After nearly five months, the carpenter referred to has consistently failed to complete the work on time as initially promised. Despite releasing funds in accordance with the work and timeframe, the carpenter has offered constant excuses and explanations for the delays. Furthermore, there have been issues with materials being delivered late. After waiting patiently for an extended period and having multiple follow-up attempts, the carpenter is now introducing false additional charges and harassing the client, even though 90% of the quoted amount has already been paid.

The work was not supervised adequately, and there was no dedicated supervisor overseeing the project. Inspections were infrequent, typically occurring once every two weeks or even a month, and the client had to repeatedly contact the carpenter for progress updates. To address this situation, guidance on appropriate actions to take is requested.

Builder not providing parking spot as per the approved plan. Of the total parking slots allotted, two flats, 1503 and (705-6) are allotted spots on ‘humanitarian grounds.’ These two homes pay INR 2500+ per month for parking. Nominal parking rates in the building are...

My car broke down on Feb 4, 2023, due to overheating issues and I googled for nearest garage and called them, a person came and inspected and towed the vehicle to garage, after couple of days he gave an estimate of Rs62000 and list of spares and I checked the spares online and found reasonable, so suggested mechanic that I will provide the spares and he refused it. I settled for Rs 50000 with couple of spares, engine oil. 30000 advance was paid in next couple of days. After regular follow telephonically, WhatsApp and visiting physically more than 10 times, it’s been 3 months now and also paid 15000 (total 45000).

Still, he is not delivering the vehicle. Also he called me and said  major spare part  is available  in local scrap shop for a bargained price of 13000 from 18000 , and informed without that spare it is impossible to repair the car, so I checked online and ordered a compatible spare for 6000, later he asked to cancel the order, I was not able to cancel it after delivering the spare he installed and said we are seeing error in scan results, so he installed the spare bought from scrap dealer, later he mentioned there is a problem with ECM spare, he took another 15 days to get that work done, but he has opened the engine for the 3rd time.  And now it’s April 21, 2023, I am in my relative marriage with lot of arrangements to be done, he calls 15-20 times in a span of 10 min for money.

He will be charging another 30-35k for new spares, sensors, self-start component is burnt. 15 ltr of petrol is taken as well. Please suggest me for further process and teach this day light looter a lesson for life, he has no GST Registration, I am pretty sure he has not filed IT returns. I am really tortured because of this person; I really want him to go through some income tax complications.

Mobile is not repairable due to a manufacturing defect, but the manufacturer is saying that it was my fault for not handling the mobile phone properly. I am an engineer and have good knowledge of technicalities regarding mobile phones and all electronic gadgets. Now, I am facing a huge loss due to the manufacturing defect in the mobile phone. There is no grievance redressal system for the manufacturing defect in the mobile phone. The company is cheating its customers. They are a China-based company and are not taking proper care of their customers. It sounds bad. Please help.

Can an owner of a truck file a case in the consumer forum for deficiency in service? Is it possible for the owner of a truck to file a case in the consumer forum for a deficiency in service? I bought a truck for the purpose of earning money, but after a while, I...

I have filed a case before the consumer forum but due to nonappearance in the hearing, my case is dismissed by the forum. Can I file another case before the consumer forum or file an appeal before the state consumer forum.