Privacy policy for kanoonirai

Effective Date: 21.10.2014 

Last Updated: 10.05.2026

Introduction

Welcome to Kanoonirai.com ("Website", "We", "Us", or "Our"). We are an online consultancy platform dedicated to providing professional legal advice services. We operate as a unified team of legal experts to deliver consultation upon payment of a fixed fee. We strictly prohibit touting, liaising, commission-based client referencing, and the selling of advice.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our Website, submit legal queries, or make purchases. We act as a "Data Fiduciary" under the Digital Personal Data Protection (DPDP) Act, 2023, and process your data ("Data Principal") with utmost confidentiality.

Information We Collect

We collect only the information necessary to provide our services.

A. Data We Collect

  • Contact Information: Name, email address, and phone number.
  • Query Details: The facts and details of your legal question (public or private).
  • Checkout & Billing Data: Billing address, shipping address, and optional account information (username/password) if you create an account.
  • Technical Data: IP address, browser type, location (for tax/shipping estimates only), and device operating system (collected via analytics and mobile applications).

B. Data We DO NOT Collect

We strictly do not collect, process, or store sensitive personal data, including:

  • Credit/Debit card details or internet banking passwords (processed entirely by third-party gateways).
  • Religious beliefs, caste, or political affiliations.
  • Government identifiers (e.g., Aadhaar Redacted, PAN, etc., unless voluntarily submitted within a case file, which we strongly discourage).
  • Biometric data, thumb impressions, or facial recognition data.

How We Use Your Information

We process your personal data under the lawful basis of your consent and for the fulfillment of our service contract.

  • Service Delivery: To assign your query to our expert team, formulate legal advice, and deliver the opinion to you via Google GSuite secure email.
  • Order Processing: To process payments, manage Razorpay platform & contents, estimate taxes, and provide refunds or support.
  • Website Improvement: To diagnose server problems, personalize search results, and gather broad, non-identifiable demographic data.
  • Communication: To send service confirmations, requested information, and newsletter/marketing messages (only if you opt-in).

Special Rules for Legal Queries (Paid vs. Unpaid)

  • Paid Consultations: We maintain strict privacy for paid clients. Names, contact numbers, and case details are never disclosed to third parties or published, unless you explicitly opt for a specific "Promotional Offer" at checkout that allows publication. (Note: You may pay an additional fee to prevent the exhibition of a promotional question).
  • Free/Unpaid Consultations: Questions submitted without payment are considered property of Kanoonirai.com. To promote public legal awareness, we reserve the right to publish these questions on our Website. All private and personally identifiable information will be redacted and hidden prior to publication.

Your Rights Under the DPDP Act, 2023

As a Data Principal, Indian law grants you the following rights regarding your personal data:

  • Right to Information: You may request a summary of the personal data we process and the identities of all Data Fiduciaries with whom we share it.
  • Right to Correction & Erasure: You may update, correct, or request the deletion of your personal data at any time.
  • Right to Withdraw Consent: You may withdraw your consent for data processing (e.g., disabling location tracking or unsubscribing from newsletters) without affecting the legality of processing prior to withdrawal.
  • Right to Grievance Redressal: You have the right to readily available means of grievance redressal (see Section 10).
  • Right to Nominate: You may nominate an individual to exercise these rights in the event of your death or incapacity.

Third-Party Sharing and Plugins

We do not sell or rent your personal data. We only share data with trusted third parties necessary for website functionality and service delivery. While we select reputable partners, Kanoonirai.com is not responsible for data breaches occurring exclusively within third-party environments over which we have no control.

  • Payment Gateways (Razor Pay & PayPal): Payments are processed securely via these gateways. Purchase totals and billing information are passed to them. Please refer to the PayPal Privacy Policy for more details.
  • Form Builders (WD Form Maker & Divi Theme): Contact forms are generated using these WordPress plugins. They transmit your name, email, IP, and query text strictly for delivery purposes.
  • Analytics (Google Analytics): Google collects and stores analytical data to help us understand website traffic.
  • Optimization (WP Smush & Stackpath CDN): Images may be optimized via WPMU DEV servers (EXIF data is not stored). Stackpath CDN may temporarily log visitor IPs and location for 7 days to serve content quickly.
  • Email Services (Drip & GSuite): We use Google GSuite for secure client communications and Drip for internal administrative notifications.

Law Enforcement & Legal Compliance

Under the Information Technology Act, 2000, and the Bharatiya Nayaya Sanhita (BNS), we cooperate fully with government and law enforcement officials. We reserve the right, at our sole discretion, to disclose any information necessary to:

  • Respond to claims, subpoenas, or legal processes.
  • Protect the property, rights, and safety of Kanoonirai.com, a third party, or the public.
  • Prevent or stop any activity we consider illegal, unethical, or derogatory.

Disclaimer: Submitting false information or seeking advice on illegal/derogatory matters will result in immediate refusal of service and potential reporting to authorities.

Media, Advertising, and External Links

  • Media Copyright: Images sourced from search engines, Pixabay, or Hostinger remain the copyright of their respective owners. We provide image courtesy credits at the foot of our articles.
  • Advertisements & Sponsored Posts: We partner with Flyout.io for guest/sponsored blogs and Google AdSense for advertisements. Flyout.io and Google are independently responsible for the data they manage and collect via their respective tracking technologies.

Data Security and Retention

  • Security Measures: We implement generally accepted industry standards SSL to protect your personal information during transit and storage. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
  • Data Retention: We retain WooCommerce order information, billing details, and email addresses for as long as legally required (e.g., tax and accounting purposes) or until you request erasure. Comments and reviews are retained indefinitely unless requested otherwise.

Modifications to this Policy

We reserve the right to modify this Privacy Policy to reflect changes in legal or regulatory norms. Material changes will be communicated via email or a prominent notice on our homepage at least thirty (30) days prior to implementation. By continuing to use our services after updates, you consent to the revised terms.

Contact Us & Grievance Officer

If you have any questions, wish to exercise your rights under the DPDP Act, or have a grievance regarding your data, please contact our designated Grievance Officer:

Grievance Officer

Name: Shivendra Pratap Singh

Email: shivendra[at]kanoonirai.com 

Important Notice: Kanoonirai.com provides opinions for informational purposes. You must consult a lawyer in person before filing any legal case. Our advice is not legally binding upon you.